Screenshots of Service NSW

Description of Service NSW (from google play)

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Vouchers
Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

Version history Service NSW

New in Service NSW 8.41.0 (1347924)

Thanks for using the Service NSW mobile app! We use your feedback to make regular improvements.

From this version, when you set your app up with your account you will be prompted to set the app up for multi-factor authentication as well! This is also available from the app's Settings screen. Set this up on your most used device to protect your MyServiceNSW account from unauthorised use.

New in Service NSW 8.40.4 (1335494)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements.

New in Service NSW 8.40.3 (1332078)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements.

New in Service NSW 8.40.2 (1327378)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements.

New in Service NSW 8.40.1 (1325220)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.39.1 (1313870)

Thanks for using the Service NSW mobile app! We used your feedback to improve the app, including -
* a fix for an issue with verifying through the app when doing a multi-factor authentication
* a 'Remove account from this device' option to sign out of the app in Settings. It is recommended to use this when discontinuing using the device or uninstalling the app.

New in Service NSW 8.39.0 (1309438)

Thanks for using the Service NSW mobile app! We used your feedback to improve the app, including -

* a "Share your feedback" option at the bottom of your homepage now with an in-app form for reporting problems
* a new "Help and Support" section on Settings to be able to do the same

New in Service NSW 8.38.0 (1287690)

Thanks for using the Service NSW mobile app! We used your feedback to improve the app, including -
* customers who have dark mode enabled on their devices will now automatically see the Service NSW mobile app in dark mode
* improved accessibility for customers using our Service centre finder

New in Service NSW 8.37.2 (1282759)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• We've fixed a bug that was affecting the QR code scanner for 'Check a licence or credential'

New in Service NSW 8.37.1 (1277454)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Introducing our new NSW Digital Wallet, your space in the app to add and manage your credentials. Choose favourite credentials to appear on your app home screen.

New in Service NSW 8.37.0 (1265576)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app

New in Service NSW 8.36.0 (1263871)

Thanks for using the Service NSW mobile app! You can now search for Service Centre locations by entering a postcode or suburb to view a map and centre details.

New in Service NSW 8.35.0 (1249607)

Thanks for using the Service NSW mobile app! You can now use your app for multi-factor authentication to keep your account secure. We've also made it easier to remember your details when checking into a school.

New in Service NSW 8.34.0 (1234214)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.33.0 (1210734)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• The demerits page now has a chatbot available to answer questions related to demerits

New in Service NSW 8.32.0 (1186813)

Thanks for using the Service NSW mobile app! We've used your feedback to improve the app.
• You can now use shortcuts to access free rego check and school check-in screens
(tap and hold the Service NSW app icon on your device's home screen to access shortcuts)

New in Service NSW 8.31.0 (1181271)

Thanks for using the Service NSW mobile app! We've used your feedback to improve the app.
• You can now see the date of your last offence in the Demerits section
• We’ve fixed a bug which was causing a blank screen on some devices

New in Service NSW 8.30.0 (1178530)

Thanks for using the Service NSW mobile app! We've used your feedback to improve the app.
• Customers with an Active and Creative Kids voucher can now share their vouchers with other ServiceNSW account holders. You can also unshare the voucher at any time.

New in Service NSW 8.29.0 (1173797)

Thanks for using the Service NSW mobile app! We've used your feedback to improve the app.
• We've made it easier to obtain your Online Driving Record

New in Service NSW 8.28.0 (1167441)

Thanks for using the Service NSW mobile app! We've used your feedback to improve the app.
• The notifications inbox has been updated so that you can now star and archive your messages

New in Service NSW 8.27.0 (1140587)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Customers starting a registration renewal from the app will see their vehicle plate number pre-filled on the renewal page

New in Service NSW 8.26.0 (1115614)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Customers who log in to the mobile app will have an easier way to view and update their MyServiceNSW account personal details

New in Service NSW 8.25.0 (1083249)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• A new section has been added in Support Services with information, support, and advice around bushfires in NSW
• A bug has has been fixed with the camera in Registrations

New in Service NSW 8.24.0 (1067107)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Registrations now display in order of expiry date
• The demerits page now has a chatbot available to answer questions related to demerits

New in Service NSW 8.23.0 (1049820)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• The tiles on the home screen have been reordered to make it easier to find the services used most often
• You can now find COVID-19 and flu information in the Support Services section
• A bug with school check-in has been fixed

New in Service NSW 8.22.0 (1026496)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• The demerits page has been updated to make it easier to apply for a driving record
• The deregister and sign out pages have been updated to be clearer
• A bug reported with school check-in has been fixed

New in Service NSW 8.21.0 (993367)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.20.1 (977419)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.20.0 (965046)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.19.0 (959972)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.18.0 (941611)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.17.0 (931667)

Thanks for using the Service NSW mobile app! You can now view up to 3 recent odometer readings when checking a vehicle registration in the app.

New in Service NSW 8.15.0 (899108)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now manage notification preferences for your MyServiceNSW account directly from within the app
• RSA/RCG card holders will be able to see their new Advanced Responsible Conduct of Gambling course under the classes section on completion

New in Service NSW 8.12.0 (856211)

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.10.0 (839327)

Thanks for using the Service NSW mobile app!
• We used your feedback to fix some bugs and improve accessibility and messaging in the app.

New in Service NSW 8.9.0 (822654)

Thanks for using the Service NSW mobile app!
We used your feedback to fix some bugs and improve the app.

New in Service NSW 8.6.0 (745503)

Minor bug fixes and improvements.

New in Service NSW 8.1.0 (703851)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:

• We have a new Seniors Card Map - With the new digital onboarding process, businesses can update their contact, location and discount information for immediate update and Seniors will also be able to use the enhanced filtering by location and category.

New in Service NSW 7.29.0 (657221)

Thanks for using the Service NSW mobile app! We used your feedback to improve the way we send notifications.

Please keep your app updated for the best experience.

New in Service NSW 7.28.3 (645664)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Made it easier to discover other NSW government apps: Park'nPay and NSW FuelCheck.

New in Service NSW 7.26.1 (614852)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Improved error messaging for School Check in
• Improved accessibility settings for the Featured section

New in Service NSW 7.25.0 (594501)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now get your Digital High Risk Work Licence. Thanks for your feedback on the public beta.
• You can now choose to remove any of your Digital Trade Licences - just check the licence menu!
• Contractors who use School Check-in can now enter their job ID
• We’ll let you know when your expired and used vouchers will be removed from the app

New in Service NSW 7.20.0 (557018)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Now you can link to Voucher screens in the app directly from your notifications.
For the best experience, please make sure to keep your app updated to the latest version.

New in Service NSW 7.17.0 (541392)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now easily manage your MyAccount notification services through the app. Tap on Settings, Notification Preferences to see more.
• Fixed a bug where the scan again link was cut off in COVID Safe Check in.
• Improved accessibility settings for the Vehicle registration section
• Find the Savings finder in the Support Services Section.

New in Service NSW 7.16.0 (529036)

• We’ve made your RSA/RCG card better, making it easier to renew, update or remove
• We've improved accessibility for the Support Services, COVID-19 Resources and Vouchers sections
• We'll show you the number plate information in the text box if a registration scan is showing as invalid
• Now you can filter Support Services to find relevant grants and rebates.

New in Service NSW 7.13.0 (513529)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Find storm and flood assistance resources in the Support Services section
• We’ve made your experience removing fishing licence better, which does not require you to sign in to your account again
• You can now get your Digital Contractor Licence. Thanks for your feedback on the public beta.
• Improved accessibility in Vouchers section

New in Service NSW 7.11.0 (505013)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Updates to the Digital Contractor Licence, now in public beta
• Fixed a bug where the scroll bar was appearing in the wrong place
• Accessibility improvements to the demerits and registrations pages
• Your voucher information will update quicker
• Fixed a bug where font was showing incorrectly on vouchers

New in Service NSW 7.10.0 (494002)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Introducing the Digital Contractor Licence, now in public beta
• You can now refresh your COVID19 digital certificate to get the latest updates
• Choose whether you want to receive notifications for COVID-19 case location alerts in your notification settings

New in Service NSW 7.8.2 (479170)

We used your feedback to make these improvements:
• Multiple vouchers of the same program are now grouped together to make them easier to find. Once you tap into the voucher type, you can swipe across to see all your individual vouchers.
• New featured tile on the COVID-19 resources page to make it easier to know where to register your positive rapid antigen test result.
• We'll let you know when you have unseen voucher applications in the Browse tab
• Improved error messaging for vehicle fines

New in Service NSW 7.7.0 (462085)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Made it easier to report a positive rapid antigen test result in the COVID-19 resources section without having to log in again
• Fixed an accessibility bug for the voucher filters
• See items on the home page marked NEW when there are new features
• Only see the Expired tab in Vouchers when you have expired vouchers
• Hide the voucher filter tab when scrolling down, reappear when scrolling up

New in Service NSW 7.6.0 (443417)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now filter your vouchers based on Available, Used or Expired status
• View your dependant's name on their First Lap (swimming) voucher
• Easily unlink your COVID19 digital certificate from inside the SNSW app if you choose to do so
• Better error messaging for guest check ins
For the best experience, please make sure to keep your app updated to the latest version

New in Service NSW 7.5.0 (433513)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Improved app security
• Added links to our voucher terms & conditions
• Pre-fill your Driver Licence information when applying for First Lap voucher using your DDL
For the best experience, please make sure to keep your app updated to the latest version

New in Service NSW 7.3.0 (413006)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Improved experience when viewing your own registered vehicle
• Accessibility improvements when checking in using larger fonts

New in Service NSW 7.2.0 (401779)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now check into a school without having to log in
• Updated the 'remember me' functionality for school check-in
• Improved error handling for Covid19 digital certificate

New in Service NSW 7.1.0 (395374)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Updated messaging for COVID-19 case alerts
• Improved styling for in-app notifications
• If you had trouble adding your COVID-19 digital certificate in the past week, we have fixed some bugs which should enable you to complete the process
• Improved error messaging for the COVID-19 digital certificate linking process

New in Service NSW 6.22.0 (373965)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now see COVID-19 case alerts in your check-in history if you have been to a location associated with a confirmed COVID-19 case
• Improvements to biometric settings when logging in
• Better error messaging when something goes wrong when entering your PIN

New in Service NSW 6.20.0 (359251)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• We heard your feedback - you can now check out from a school!
• We've updated biometric log in. You can now log in using Face unlock if supported by your phone
• Improvements to COVID history refresh
• Added a loader to the PIN screen
• Better error messaging and updates for Vouchers
• Fixed a bug when scanning QR codes in-app

New in Service NSW 6.19.0 (349940)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Clearer messaging around how to sign out of your account
• Larger tappable area for dependents in COVID Safe check in
• Updates to school check-in
• Fixed tab focus bar on COVID Safe Check in

New in Service NSW 6.18.0 (343186)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Made it easier to log in to the app if you use Face ID. Go to Settings if you want Face ID to be automatic again
• Improved checking out from COVID Safe history and added the ability to refresh the history screens
• Added header text to Inbox messages
• Accessibility and error messaging enhancements

New in Service NSW 6.17.1 (339253)

Thanks for using the Service NSW app and for your feedback.
Continue using COVID Safe Check-in when you leave home to keep us all safe. Take care of yourselves and each other.

New in Service NSW 6.16.0 (325474)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Improved the stability of the COVID Safe Check-in service

New in Service NSW 6.14.0 (308678)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• We've made accessibility improvements when resetting your PIN
• Improvements to the COVID-19 latest statistics section
• Changes to the way you can apply for Dine & Discover voucher (if you haven't already!)
• Made it easier to see your valid vouchers
• Added a loader button to COVID Safe Check-in history

New in Service NSW 6.13.0 (296669)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• We've made it easier to check out of your COVID Safe Check-in by sending reminders. It's important to check out to help with contact tracing
• You can now remember your details when using School Check-In
• See where you have redeemed your Dine & Discover vouchers
• Better messaging for when something goes wrong

New in Service NSW 6.12.0 (287628)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Introducing COVID Safe Check-in history. You can now view your 28 day check-in history in COVID Safe Check-in. Log in to your MyServiceNSW account and tap on the new 'History' tab
• Made it easier to use COVID Safe Check-in if something goes wrong
• Behind the scenes changes to improve our motor vehicle services

New in Service NSW 6.11.0 (277204)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now register your interest for the Covid Vaccination. Go to the COVID-19 Resources section.
• Made it easier to remove your partner's licence from your account and add your own
• Added a 'Refresh licence details' feature to ensure you have the most up to date information
• Automatically launch the keyboard when landing on the PIN screen
• Enhanced the school check-in process

New in Service NSW 6.8.0 (251481)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Enhanced the dark mode experience
• Better outage alerts for when something goes wrong
• Fixed a bug where the app was crashing when scanning invalid QR codes

New in Service NSW 6.7.0 (241526)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Enhancements to the Digital White Card Linking process to make it as easy as possible
• Added extra information before accessing the Camera in COVID Safe Check-in
• Remove a fishing licence by tapping on the licence menu.

New in Service NSW 6.6.0 (236399)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now use your Digital Driver Licence to pre-fill your information when applying for Dine & Discover vouchers
• We've also improved the experience for when you are waiting for your vouchers to arrive in the app
• Fixes and enhancements to Dark mode
• Added a Search button for when you are looking up Registrations or Fines

New in Service NSW 6.5.0 (231417)

Thanks for using the Service NSW mobile app. We used your feedback to make these improvements:
• Increased visibility that Dine & Discover vouchers are single use only
• NSW Photo Card holders in the Blacktown area can now get their Digital Photo Card
• Fixed a bug where check out times didn't show correctly in dark mode
• Fixed a bug where the bottom navigation bar didn't show correctly in dark mode

New in Service NSW 6.1.0 (208544)

Thanks for using the Service NSW mobile app! We used your feedback to make these changes:
• Never forget to check out of a COVID Safe venue again! Now you can choose to get reminder notifications. Manage notifications in Settings. Custom timings for reminders coming soon.
• Fixed a bug where the am/pm didn't display on checkout details on some devices.

New in Service NSW 6.0.0 (203758)

Thanks for using the Service NSW mobile app. We use your feedback to make these improvements:
• A new app homepage with our most popular features now easier to find
• You can now manage your log in and out from the Settings screen
• Fixed a bug where the check out page was not scrollable with larger text sizes

New in Service NSW 4.39.0 (199901)

Thanks for using the Service NSW mobile. We use your feedback to improve our services. In this update you’ll find:
•Simplified the check out experience for COVID Safe Check-in
•Introducing the Digital White Card now available in public beta

New in Service NSW 4.36.0 (194097)

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• Delete dependants you’ve saved for COVID Safe Check-in.
• Added swipe gesture as a way to switch between tabs.
• Enhancements to the security and performance of digital licences.

New in Service NSW 4.34.0 (188984)

Thanks for using the Service NSW app! We used your feedback to make these improvements:
• Save dependant details for a later check-in. Thank you for all your feedback, we have been working hard to deliver this improvement. Being able to edit and delete dependants will be coming soon.
• Fixed a bug where the location was being trimmed on COVID Safe Check-in.
• Improved messaging when something goes wrong.

New in Service NSW 4.32.1 (181861)

Sorry about the bugs! Thanks for reporting them. We've made this fix and are working on the rest:

• Fixed a bug where the check-in venue was sometimes showing as a previous venue

New in Service NSW 4.32.0 (175915)

Thanks for using the Service NSW app! We used your feedback to make these improvements.

• Made the app faster to get your account details when using COVID Safe Check-in
• Better onscreen messaging for privacy information and when something goes wrong
• Fixed a bug where larger font sizes weren't working properly on fingerprint log in screen

New in Service NSW 4.31.0 (171374)

Thanks for using the Service NSW app! We used your feedback to make these improvements
• The one you've been waiting for - you can check-in dependants with COVID Safe Check-in! You can do this with or without an account. Thank you for your patience and we hope it makes your check-in process smoother.
• No need to re-enter your username and password when getting your digital licences

New in Service NSW 4.30.0 (165381)

Thanks for using the Service NSW app!
• Forgot to check out of a COVID Safe venue? Now you can choose your check out time for better contact tracing.
• Fixed some COVID Safe Check-in bugs.
• Change address on your boat and fishing licences.
• Made it easier to give feedback about Working with Children Check.
• See a red dot on the menu when it’s time to renew your boat, fishing and RSA/RCG licences.
• Show venue staff you signed in with Digital Driver Licence under the Active Sign-in tab.

New in Service NSW 4.28.0 (151817)

Thanks for using the Service NSW app! We used your feedback to make these improvements:
• Support for international numbers and better, faster check-ins with COVID Safe Check-in.
• Choose to hide ‘How it works’ screen so you don’t need to see it every time you sign in to a venue.
• Made it easier to give feedback about your RSA/RCG, Boat Driver, and Fishing Licences.
• Performance improvements and better accessibility support for Digital Driver Licence.

New in Service NSW 4.27.0 (139164)

Thanks for using the Service NSW app! We used your feedback to make these improvements:
• Dismiss feedback on Digital Driver Licence by tapping on the ‘X’.
• Performance and usability enhancements on COVID Safe Check-in.
• Larger touch targets and better support for dynamic type.
• Clearer error messages and better performance when checking a Digital Driver Licence.
• Add licences menu shows licences and credentials in alphabetical order

New in Service NSW 4.25.0 (122787)

Thanks for using the Service NSW app! We used your feedback to improve the COVID Safe Check-in tool:
• Save your details for a faster check-in next time! Tap 'Remember contact details' on the contact details screen to pre-fill your details and skip verifying your number on your next check-in. No need to create an account!
• Better error handling when something goes wrong validating your phone number.
• Bug fixes for some links to the website that weren't working and the device status bar colour.

New in Service NSW 4.24.0 (116628)

Thanks for using the Service NSW app! We used your feedback to improve the COVID Safe Check-in tool.
• You asked, we listened! Scan a venue's QR code with your phone's camera to shortcut to the app's check-in tool in seconds.
• Checked in without an account? Skip verifying your mobile number next time you use the same mobile number.
• Better error messaging when something goes wrong (like losing connectivity).
• Added a promotional card to let you know about the tool.
• Performance improvements.

New in Service NSW 4.23.0 (112768)

Thanks for using the Service NSW app! We used your feedback to improve the COVID Safe Check-in tool, now being trialled in venues across NSW:
• Check-in without an account! Create an account to store your details for a faster check-in next time.
• Made it easier to give feedback.
• Hide the 'How it works' screen.
• Improved messaging when something goes wrong.
• Fixed a bug where some people were seeing their email address instead of their name.
• Better colour contrast on time and date.

New in Service NSW 4.22.0 (108551)

Thanks for using the Service NSW app! We used your feedback to improve the COVID Safe Check-in tool, now being trialled in some venues across NSW:
• Need to show venue staff that you've already checked in? Access details of your last check-in under the 'Last check-in' tab.
• Improved messaging when you scan an unsupported QR code. Look for the official COVID Safe QR Code issued by NSW Government.
• Better error messaging when something goes wrong while adding or updating your contact details.

New in Service NSW 4.21.1 (105096)

Thanks for using the Service NSW app! We used your feedback to make these changes:
• Introducing the COVID Safe Check-in tool, now being trialled in some venues in NSW. Share contact details quickly and easily by using the app to scan the venue's official COVID Safe QR code.
• Better accessibility support, with larger touch targets on all navigation buttons and better colour contrast on all text links.
• Bug fixes and performance improvements.

New in Service NSW 4.18.0 (91620)

Thanks for using the Service NSW app! We used your feedback to make these changes:
• You asked, we listened. We made it easier to understand your Demerit Point Summary, with a clearer explanation of your accrued points.
• Tap to delete a plate number on Free Rego Check.
• Added all your digital licences? It's now clearer what licences and credentials you can get in the app.
• Better accessibility support when adding a licence and using a boat licence.
• Bug fixes and performance improvements.

New in Service NSW 4.17.0 (88441)

Thanks for using the Service NSW app! We used your feedback to make these changes:
• Faster free rego checking. Point your camera at a plate, snap and search!
• Better offline log in for more reliable access to your Digital Driver Licence.
• Better support for adaptive technology when using the Digital Driver Licence.
• Bug fixes and performance improvements.

New in Service NSW 4.16.0 (84322)

Thanks for using the Service NSW app! We used your feedback to make improvements:
• Search COVID-19 statistics by post code, right in the app!
• Added a link to the COVID-19 Assistance Finder, giving you access to benefits, rebates and concessions.
• A better experience opening the app from a push notification.
• Added live feedback and renewal information to boat licences, fishing licences and RSA/RCG competency cards.
• Better accessibility support with labels on the Digital Driver Licence.

New in Service NSW 4.15.0 (80071)

Thanks for using the Service NSW app! We use your feedback to make improvements.

In this update:
• You asked, we listened. Get daily COVID-19 statistics right in the app.
• Better support for adaptive technology when browsing carousels.
• Bug fixes and performance improvements.

New in Service NSW 4.14.1 (77617)

Thanks for using the Service NSW app! We use your feedback to make improvements.

In this update:
• Log in to access your personalised notifications inbox. We'll be adding more notifications over time.
• Fixed an issue causing slow fingerprint or PIN log in on some devices.
• Bug fixes and performance improvements.

New in Service NSW 4.13.1 (73381)

Thanks for using the Service NSW app! We use your feedback to make improvements.

In this update:
• Get push notifications related to your account!
• COVID-19 resources can now update when you check them -- no need to wait for a new app store update.
• Change your address from your Digital Driver Licence.
• Better messaging when something goes wrong signing into a venue.
• Better support for assistive technologies.
• Bug fixes.

New in Service NSW 4.12.0 (68927)

Thanks for using the Service NSW app! We use your feedback to improve the app.

In this update, we’ve:
• Added a link to the NSW clinic finder in our COVID-19 Resources.
• Made it easier to get notifications about COVID-19.

New in Service NSW 4.11.0 (68321)

Thanks for using the Service NSW app! We use your feedback to improve the app.

In this update, we've:
• Improved push notifications. Now, you'll get notifications even when using the app, so you don't miss a thing. Plus, you can subscribe to updates about COVID-19, and get to websites directly from a notification.
• Updated the COVID-19 symptom checker link.

New in Service NSW 4.9.0 (65046)

Thanks for using the Service NSW app! We used your feedback to make these changes:
• Added a quick link to COVID-19 information in the app homepage.
• Made it clearer when pull to refresh doesn't work because of connectivity or other problems on the Digital Driver Licence.
• Improved set PIN and reset PIN flows.

New in Service NSW 4.8.0 (62625)

Thanks for using the Service NSW app!

We used your feedback to make these updates:
• Copy your licence number from the Digital Driver Licence and Working With Children Check to paste wherever you need!
• New animations on the feedback and tutorial information.

New in Service NSW 4.7.0 (59466)

Thanks for using the Service NSW app! We love making changes based on your feedback.

In this version:
• Notifications are here! We'll let you know about important things in the app. No spam, we promise! Manage notifications by going to Settings.
• Behind the scenes changes to keep your app running smoothly.

New in Service NSW 4.5.0 (53890)

Thanks for using the Service NSW app. We used your feedback to make these changes:
• Changed how we look for non-standard software. If you've been getting an error, please update and try again.
• Better messaging for Digital Driver Licence holders signing into a venue.
• Links to bushfire customer care service and featured services.
• Made it clearer what to do when fines information is unavailable.
• Support for assistive technology on log in.
• No more empty space after swiping away feedback.

New in Service NSW 4.4.0 (51583)

Thanks for using the Service NSW app!

We used your feedback to make these updates:
• More real estate on the Digital Driver Licence screen! Swipe down to dismiss feedback option. Find it again in the top right menu.
• No need to re-enter your username and password when adding a licence.
• Neater home screen.
• Better messaging when reusing an old PIN.
• Under-the-hood performance improvements.
• Licence number and forgot password fit better.
• Added text on the camera pop up.

New in Service NSW 4.3.0 (49049)

Thanks for using the Service NSW app. We’re always making improvements based on your feedback.

In this update:
• Add a digital licence straight from the home screen. Tap the card to add a boat driver licence, RSA/RCG, and more.
• No more accidental logouts when entering your PIN.
• Better handling of updates to driver licence information.
• Some background improvements to keep your app running smooth.

New in Service NSW 3.7.0 (40347)

Thanks for using the Service NSW app! We’re always making improvements based on your feedback.

We’ve made some changes to make it even easier for you to sell your car, renew your car rego and find other regos to renew.

We also made some bug fixes and performance improvements to keep your app running smoothly.

New in Service NSW 3.6.0 (37867)

Thanks for using the Service NSW app! We’re always making improvements based on your feedback.

In this update, we've made it easier than ever to recover from errors, like having no internet available.

For Digital Driver Licence trial participants:
• Licence checkers can now verify a licence holder's name and whether they're under 18.
• Added helpful information about using the Digital Driver Licence.

New in Service NSW 3.5.1 (36368)

Thanks for using the Service NSW app! We’re always making improvements based on your feedback.
In this update:
- Fixed an error when setting a PIN.
- Checking a vehicle registration now shows details for all vehicles with the same plate number.
- Some behind-the-scenes changes for a faster, more reliable and more secure app.
For Digital Driver Licence trial participants:
- Made it easier to give feedback.
- Fixed a bug that sometimes made the QR code unavailable while offline.

New in Service NSW 3.5.0 (34072)

Thanks for using the Service NSW app! We’re always making changes and improvements, based on your feedback.

In this release, we've made some major behind-the-scenes changes for a faster, more reliable and more secure app.

New in Service NSW 3.4.3 (30475)

Thanks for using the Service NSW app! We’re always making changes and improvements, based on your feedback.

In this release:
• Working With Children Check loads properly, even when it's the only card in the app.
• Better handling of errors for Boat Licences and Trial Digital Driver Licences.

New in Service NSW 3.4.2 (27982)

We’re always making improvements to the Service NSW app based on your feedback.

This update will fix an issue where some devices were getting stuck on an app update screen.

Also in this update:
• Better handling of log in and PIN errors.
• Clearer expiry dates for boat licences.
• Bug fixes and performance improvements for a better, faster, stronger app.

New in Service NSW 3.4.1 (25859)

We’re always making changes and improvements to the Service NSW app based on your feedback.

In this release, we've made some bug fixes and performance improvements to keep your app running smoothly.

New in Service NSW 3.3.2 (19277)

We love making improvements based on your feedback. New in this release:
• Fixed a bug that stopped people from resetting their PIN.

New in Service NSW 3.3.1 (17439)

Introducing Working with Children Check, now available in the app!

Also in this release for Digital Driver Licence trial participants:
- Sign in to participating registered clubs (eg. RSL Clubs) and access your temporary membership.

We love making improvements based on your feedback. Bug fixes:
- Removed blank screen when app loads.  
- RSA RCG class conditions display on smaller screens.

New in Service NSW 3.2.3 (15742)

We love making improvements based on your feedback.

In this release:
- Fixed bug where some registrations weren't showing.
- Better log in and PIN error handling.
- Helpful info about clearing settings on logout.
- Better error handling for fines and fine photos.

For Digital Driver Licence Trial Participants:
- Made it easier to read licence details on devices that have larger font sizes.
- Corrected capitalisation of 2-part last names.
- Fixed a bug with QR code display.

New in Service NSW 3.2.2 (12128)

We love making improvements based on your feedback. In this release:
- Made it easier to manage biometric log in from Settings

For Digital Driver Licence Trial Participants:
- More information for suspended, disqualified or cancelled licences
- Improved scan to verify function.

New in Service NSW 3.2.1 (10631)

We love making improvements based on your feedback. In this update:
- Better scanning results for Digital Driver Licence trial participants.

Other recent improvements:
- Check demerits without leaving the app!
- Get an estimate of how much longer a vehicle is registered when viewing rego details, and more.

New in Service NSW 3.2.0 (10438)

You asked, we listened. In this update:
- Check demerits without leaving the app!
- Get an estimate of how long a vehicle is registered when viewing rego details.
- Vehicle rego details now contain body shape and usage type.
- More secure: after the app goes to the background for a few minutes, use PIN or fingerprint login.
- Fines details show information about disputes process.
- Improved scanning and expiry dates and dual class displays for Digital Driver Licence trial participants.

New in Service NSW 3.1.0 (8985)

Added support for the Digital Driver Licence Trial, now in Sydney's Eastern Beaches and the Dubbo region. Eligible trial participants can access their Digital Driver Licence and a Digital Driver Licence verifier in this app.

New in Service NSW 2.12.1

Ability to utilise PayPal as a method of payment when renewing vehicle registrations.

New in Service NSW 2.12.0

- Minor security update to storage permissions prompt
- Push notifications update
- Added support for the following Heavy Vehicle fields:
- Configuration Code
- Configuration Description

New in Service NSW 2.11.4

- Enhanced the Renew Maritime Vessel Registration and Boat Driving Licence transactions- Enhanced the Update contact details functionality for all linked digital licences- Minor bug fixes

New in Service NSW 2.10.3

* Minor bug fixes - My Fines and Pay Any Fines

New in Service NSW 2.9.7

- Introduction of Boat Driving Licences- Introduction of Vessel Registrations- My Vehicles is now called My Regos- Simplified login process- Improved look and feel- Improved user experience for renew licence and update contact details- Minor bug fixes